Legal information - Provintech

Site manager

The Provintech website is the property of FRIO Entreprise. The information it contains may be modified at any time without notice and is made available to Internet users for information purposes only. It is not contractually binding. FRIO Entreprise cannot be held responsible for any inaccuracies or errors that may be contained in this site.FRIO ENTREPRISE

RCS : 52417750800032
SASU with capital of : 4 545 499€
Registered office: 143 Boulevard Pierre Lefaucheux 72230 Arnage FRANCE

Responsible for publication

The person responsible for publication is the director of Frio Entreprise.

Respect for privacy and personal data

Right to access and modify your personal data

You have the right to access, modify, rectify and delete data concerning you (art. 34 of the French Data Protection Act no. 78-17 of 16 January 1978). To exercise this right, please contact FRIO ENTREPRISE Customer Service, 143 boulevard Lefaucheux, 72 000 LE MANS.
Personal information enables a person to be identified. This will most often be a name, address, telephone number or e-mail address.

Use of cookies

The www.provintech.fr website uses cookies. These files collect information and enable us to identify the most frequently visited pages on our site, for example. They enable us to improve the ergonomics of our site and offer you a better experience of our tools.

Provintech then has a better understanding of your needs and interests and is therefore able to provide you with information tailored to your expectations. At the same time, cookies enable us to remember certain information that you have entered on our site during your previous visit (such as the creation of a basket, for example, or information entered in an input field).

The site’s cookies do not contain any data enabling you to be personally identified, and they are designed to be used solely by Provintech. We would like to inform you that you can prevent these “cookies” from being saved by configuring your computer according to the procedures detailed on the CNIL website.

Contact form

The information collected from people via the contact form will not be disclosed to anyone other than those who make up our community. However, as required by the French Data Protection Act, we would like to inform you that your answers are optional and that failure to reply will not result in any particular consequence.

Nevertheless, your answers must be sufficient to enable us to process the information. You may also, for legitimate reasons, object to the processing of data concerning you.

Copyright

All elements of the www.provintech.fr website, in particular texts, presentations, illustrations, photographs, tree structures and layouts are, except for public documents and additional details, the exclusive intellectual property of FRIO Entreprise.

As such, their representation, reproduction, nesting, distribution and redistribution, whether in whole or in part, are prohibited in accordance with the provisions of article L. 122-4 of the French Intellectual Property Code. Any person who does so without being able to prove prior and express authorisation from the holder of these rights is liable to the penalties relating to the offence of counterfeiting provided for in articles L. 335-2 et seq. of the French Intellectual Property Code. In addition, any representation, reproduction, imbrication, distribution or redistribution, in whole or in part, of the database contained on the www.provintech.fr website is prohibited by virtue of the provisions of law no. 98-536 of 1 July 1998 relating to the legal protection of databases. In any event, on any authorised copy of all or part of the content of the site, the words “Copyright www.provintech.fr” must appear.

Provintech makes every effort to ensure that the information published on this site is accurate and up to date, and reserves the right to correct the content at any time and without notice.

Consequently, Provintech declines all responsibility for any imprecision, inaccuracy or omission concerning the information available on the site; for any damage, direct or indirect, whatever the cause, origin, nature or consequences, caused as a result of anyone accessing the site or being unable to access it.

Dispositif de médiation des litiges de consommation

Conformément aux articles du code de la consommation L611-1 et suivants et R612-1 et suivants, il est prévu que pour tout litige de nature contractuelle portant sur l’exécution du contrat de vente et/ou la prestation de services n’ayant pu être résolu dans le cadre d’une réclamation préalablement introduite auprès de notre service client, le Consommateur pourra recourir gratuitement à la médiation.

Il contactera l’Association Nationale des Médiateurs (ANM) soit par courrier en écrivant au 2 Rue de Colmar, 94300 Vincennes, soit par e-mail en remplissant le formulaire de saisine en ligne à l’adresse suivante www.anm-conso.com.

Pour un achat en ligne, le consommateur peut aussi se rendre sur le site de la plateforme européenne des Règlements des litiges en ligne. Le site internet suivant www.economie.gouv.fr/mediation-conso comporte également toutes informations utiles en cas de litige transfrontalier.

Comments and suggestions

Comments and suggestions can be sent to the site manager at the following e-mail address: contact@provintech.fr

Credits

Graphic design & technical conception of the website: Provintech

Hosting

OVH SAS 2 rue Kellermann – BP 80157 59053 ROUBAIX CEDEX 1